proxxy strategic advisors

John Dillon

Founder & Managing Partner, HMS Growth Partners

John Dillon is a consumer, retail, and franchise-system CEO with nearly 30 years leading brand and growth strategy at organizations including Yum! Brands, the Houston Rockets, Denny’s, and la Madeleine, most recently as CEO and President of la Madeleine Bakery and Café. He is Founder and Managing Principal of HMS Growth Partners, advising consumer and franchise companies on growth strategy and operating discipline.
John Dillon as a Proxxy Strategic Advisor

Credentials & Recognition

Leadership & Awards

  • Cannes Lions and Effie Awards
  • Nation’s Restaurant News Power 50
  • Forbes Top 50 CMOs
  • Business Insider World’s Best CMOs
  • PRWeek Power 50, Adweek 50
  • NBA Innovator Award, Houston Rockets

Board & Advisory

  • Private Directors Association
  • Breakthrough T1D DFW Board, 2026 Dallas Walk Chair
  • Baylor Women in Leadership Advisory Board
  • Former Executive in Residence, Baylor Hankamer School of Business

Recognition & Education

  • B.B.A., Marketing & Quantitative Business Analysis, Baylor University
  • Finance for Senior Executives, Harvard Business School Executive Education

Approach

Start With Positioning, Not Campaigns

At Denny’s, John identified America’s Diner as an organizing idea for the brand rather than a slogan, one that could inform menu strategy, restaurant experience, franchise alignment, and voice all at once.

Win Franchisee Buy-In Before Scaling

A brand story only works if the system believes in it and lives it daily, so he builds franchisee alignment before asking them to fund a shared vision.

Move From Brand to Enterprise

As responsibility grows from a functional seat into full P&L leadership, he shifts from defining the brand to running the enterprise built around it.

Where John Can Help

John is best suited for consumer, retail, and franchise-system businesses at an inflection point, whether that means reversing a decline, professionalizing a growing organization, or preparing for a change in ownership.

He is particularly valuable when a business needs franchisee alignment, brand repositioning, or a leader who has moved successfully from a specialist function into full enterprise responsibility.

Management in Practice

Online Reputation Management: A Practical Guide for Service-Based SMBs

Growing service-based businesses rarely lose trust because of one headline moment. More often,…

How to Ensure Workforce Resilience in Times of Crisis

In today’s volatile business environment, SMBs must navigate a variety of disruptions, economic…

What to Do When Your Reputation Is at Risk: Managing a PR Crisis in Real Time

A recent survey by Edelman found that 63 percent of consumers stop doing business with brands that…