Situation A client facing the complexities of a rapidly changing financial world wanted to use its data to improve efficiency, gain insights, and better serve its customers. It’s a common problem: Lots of data scattered across different systems and a lack of tools or…

How do you measure success if growth is the default answer in most companies? Gary Pisano argues that growth still matters, but leaders need a more serious way to think about it. His research on nearly 11,000 public U.S. companies shows that most businesses do not…

Gartner reports that over 67 percent of executives made a major product or business pivot in the past 18 months. But fewer than 20 percent say those decisions were rooted in real-time customer data. That disconnect reveals a critical issue in how strategy is shaped…

In the digital age, data analytics for a small-to-medium-sized business (SMB) has emerged as a critical tool for driving growth and gaining a competitive edge. Owners once treated business analytics as a complex and expensive endeavor. SMBs now reach it far more…

Perception and action are both crucial when it comes to business automation and AI. It’s important to understand the impact and potential of these technologies. One important aspect to consider is human-assisted technology, which combines the strengths of both human…