In this episode of The Leader’s List, Bryon Morrison, Co-founder of Proxxy, talks with Scott Levy, CEO of Result Maps, about the essential role of business operating systems in helping companies scale effectively. Scott shares his journey in creating a system that drives results and improves trust, communication, and strategic alignment across an organization.
Key insights from the conversation include:
◾ Systematizing strategy execution: Scott emphasizes how business operating systems provide a structured framework that allows leaders to focus on achieving key outcomes without micromanaging.
◾ The importance of trust: Trust is built through consistent actions over time. Levy discusses how leaders can unintentionally erode trust with small missteps and how to proactively maintain it.
◾ Common pitfalls in adoption: Many businesses fail to fully adopt operating systems because they lack commitment at the leadership level. Scott stresses the importance of deep adoption across all levels of the organization, not just the leadership team.
◾ Customization over one-size-fits-all: Levy cautions against blindly following popular systems like EOS or OKRs and suggests businesses focus on principles that align with their unique needs.
◾ Leadership ownership of results: CEOs must fully own their organization’s outcomes, leading by example and ensuring that all systems are fully integrated across teams.
◾ Reevaluating as you scale: As businesses grow and reach new milestones, it’s critical to reassess and adjust the operating system to fit new challenges, especially during rapid expansion or changes in team size.
◾ Gamifying trust-building: Scott introduces the idea of gamifying trust-building processes to make maintaining trust an engaging, ongoing part of the business culture.
For more in-depth insights, check out Proxxy’s BOS Whitepaper and dive deeper into Scott’s take on trust with his article, The Math of Trust:
📍 Proxxy’s BOS Whitepaper
📍 The Math of Trust
