Only 18% of frontline managers feel confident in their ability to develop future leaders (Gartner). That lack of preparation shows up fast in service-based SMBs, where growth depends on operational handoffs and client trust. Most CEOs hit a ceiling not because they...
In his TED Talk “How AI Could Empower Any Business,” Andrew Ng makes a compelling case for AI as an essential lever for long-term business performance, not just a buzzword. Rather than focusing on futuristic or extreme use cases, Ng drills into how AI can solve real,...
Situation Our client was struggling with a patchwork of disconnected systems that created friction across the business. They had invested in a CRM years earlier that no longer met their needs, relied on an antiquated system for managing financials, and lacked any...
Technology is supposed to save time and make work easier. For a lot of small and mid-sized businesses, the opposite happens. A shiny new platform is installed, and within six months, the team is frustrated, processes take longer, and no one remembers why it was...
Technology investments are some of the highest-stakes decisions small and mid-sized businesses make. The right tools help you move faster, serve more customers, and stay lean. The wrong ones add complexity, waste time, and create costly distractions. According to...
