A recent survey by Edelman found that 63 percent of consumers stop doing business with brands that lose their trust, even temporarily. In service-based businesses, trust is everything. Your client relationships, referrals, and repeat business often rely more on...
In this episode of the Maxwell Leadership Podcast, John Maxwell’s team hosts a live session in Florida featuring Roddy Galbraith, a communication expert. The discussion centers on the importance of communication in leadership, with practical insights from Roddy’s...
For today’s small and midsize business (SMB) leaders, communication isn’t an accessory to leadership, it’s the core function. According to a McKinsey study, teams with effective communication practices are 3.5 times more likely to outperform their peers. That’s not...
A report by The Predictive Index found that 58% of employees say poor communication from leadership hurts their performance. That figure climbs higher in companies experiencing fast growth, where structure changes quickly and expectations shift faster than the roles...
In “Simplify to Scale,” Jon McNeill shares how he scaled companies like Tesla without losing their core culture by empowering frontline employees and focusing on simplicity. One key tactic was spending 20% of his time with customer-facing teams to uncover real issues...